FAQs

How secure is PCL Connect?

Safe and Secure App

PCL Connect takes data security very seriously and employs multiple measures to ensure the protection of its users' personal information. The platform utilises Microsoft Azure cloud service to host its database and business logic, with servers located within the UK. This provides multiple layers of security to protect against unauthorised access, breaches, and data loss.

In addition, only users within a specific Care circle can engage and share information with each other on the platform, further limiting the potential for unauthorised access to personal information. Adding family members caregivers to a care circle is based on sharing a 6 alphabet code that needs to be entered into the PCL Connect tab. 

Additionally, PCL Connect is compliant with the General Data Protection Regulation (GDPR) which is a set of regulations for data protection and privacy for individuals within the European Union. Overall, the platform has implemented robust security measures to protect users' personal information and ensure compliance with relevant regulations.