FAQs

Does the PCL Connect tab or the app require any usernames or passwords?

Yes, the PCL Connect tab, the PCL Connect app for Android tabs and the accompanying PCL Caregiver app require a username and password.

This is to ensure that the user's health data and information are protected and accessible only to authorised individuals. Upon initial setup, users will be prompted to create a unique username and password. This login information is securely stored so that the user doesn't have to enter it every time they use the device or app.

The purpose of having a username and password is to keep the user's data and information secure. The PCL Connect device and family app are designed to help users manage their health and stay in touch with their loved ones, and it is important that the information shared through these channels is protected.

In addition, the PCL Connect device and app use advanced security measures to protect user data, such as secure servers and encryption. By requiring a username and password, PCL Connect helps ensure that only authorised individuals have access to the user's information.

PCL Connect has been designed with keeping specific needs and abilities of senior citizens in mind. The tablet is easy to use, with a user-friendly interface and large buttons, easy-to-read text. This makes it accessible and simple for older adults, even those with limited technological experience or declining vision.